Returns Policy

14 Day Return/Exchange Policy
We hope that you will be satisfied with your purchase from B'Witched Designs Limited.  If you are not completely satisfied, you can return the item for a credit or exchange (to the same value) - excluding shipping costs.  Sorry no cash refunds.

If the goods you receive have a genuine fault, we will repair or replace those goods, free of charge, if they are returned to us within 14 days of purchase.  This does not include bent Beadalon wire.   Excludes shipping costs.  Sorry no cash refunds. 

Exclusion to this Policy - sorry but for health reasons we do not exchange earrings.

All items must be returned in their original condition as at sending.  Any returned showing signs of wear or alterations, will not be accepted.  Exchange items will not be sent until the original item has been received back and quality checked.

Exchanges on wedding jewellery will not be accepted after your wedding date.

Please contact us prior to returning any goods.

[Index] [Previous] [Next]